By:  Laurey West, SHRM-CP, Director of Operations

Does your company switch from PEO to PEO at the beginning of each year because you were promised a lower rate or better health insurance options?  Are you tired of having to complete new paperwork each year, learn new software and take time from your busy schedule to complete all the necessary client service paperwork to transition to a new service provider?  Has your service provider changed the level of service due to mergers and acquisitions or being purchased by another larger PEO?  Are you tired of the turnover at your current service provider?  What about not having calls returned until days later or being put into annoying call trees or call centers?  Do you feel like you are just a number?  Do you suffer from post traumatic stress disorder from not receiving the service level you deserve?

Most PEOs offer similar services such as electronic onboarding, time-keeping systems, PTO tracking, health benefits with major health and supplemental insurance carriers with competitive rates, sophisticated software, Human Resources consulting and safety and risk services.   What differentiates and sets our company apart from some of the other larger PEOs is that we are a smaller PEO owned by two business partners since 1999 with no intentions to be gobbled up by any of the larger PEOs.   Our company has very low turnover and a dedicated staff member that answers all phone calls during business hours.   You get to speak to a live human who you recognize when you call.  Your paperwork is processed in house and is not sent to an outside vendor here or overseas to process.  If you want to stop the stress of constantly switching from one PEO to another, call ERA, L.P.!  I think the level of client service at our organization will “WOW” you and your staff.  We take pride in catering to our clients’ business needs and making sure that they have no reason to make a change.  We would love to be your strategic business partner and help you grow your business and avoid PEO PTSD!

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